Annual Utility Bills are in the Mail

This week, the Sunshine Coast Regional District (SCRD) is issuing 2026 annual utility bills to property owners in Halfmoon Bay, Sechelt, Roberts Creek, Elphinstone and West Howe Sound who receive SCRD curbside collection, water and SCRD wastewater services.

Rates reflect ongoing efforts to maintain reliable services, invest in infrastructure, and ensure long-term sustainability of water systems across the region.

Questions about your utility bill
Each year, the SCRD receives hundreds of calls and emails from the community in relation to utility bills.

Our staff aim to respond to enquiries within 72-hours. Members of the public attending the front counter at the main Field Road office may experience a delay while staff deal with other enquiries.

The SCRD has a respectful workplace policy, and the safety and wellbeing of our staff is our primary concern.  The SCRD asks that members of the community be respectful when speaking with staff.

You can also ask questions about your bill at letstalk.scrd.ca/utility-bill.

Other questions
Information on options to pay monthly and deadlines for payments will be available on the bill. You can also check out the frequently asked questions that are listed at www.scrd.ca/utility-bill.

Volumetric Billing
In your utility bill, you will find an insert with information on volumetric billing. This is a new way of billing for water that will be introduced for customers on the Regional Water Service in 2027. You can learn more about this project at letstalk.scrd.ca/water-billing.

North and South Pender Harbour residents received their first volumetric bill earlier this month. Further information can be found here.