CloseAnother Bill You Don’t Have to Pay Is On Its Way
Another mock water bill is in the mail for residents in the North and South Pender Water Service Areas.
These mock bills are part of the Sunshine Coast Regional District’s (SCRD) effort to help residents understand water usage and what future charges will look like under the new volumetric billing system. This will be the final mock bill before the first real quarterly bill is distributed in April 2026.
We know residents will have questions, and SCRD staff are here to help. Here are a few ways to learn more and connect with SCRD staff:
- Online information space – You can learn more about the volumetric billing project and ask questions at any time at letstalk.scrd.ca/water-billing.
- Dedicated webpage – Check out www.scrd.ca/water-billing for resources to help you understand your mock bill Stay tuned on this webpage to learn more about 2026 rates.
New Utility Account Numbers
With volumetric billing starting in 2026, properties in the North and South Pender water service areas have been assigned a new utility account number. Previous utility account numbers will become inactive. More information on steps you need to take if you pay your utilities via your bank can be found here.
Access to MySCRD
At the top of your mock bill, North and South Pender water service residents will find their new utility account number and access code. Once you register this new account via MySCRD (an explainer video can be found here), you will have access to your utility account data. This includes graphs that help you understand your water use.
Get Ready for Regional
Starting in 2026, the SCRD will begin mock billing the Regional Water Service (which includes Egmont, Cove Cay, Chapman, Langdale and Eastbourne Water Systems). Stay tuned to letstalk.scrd.ca/water-billing for more information on this, including when residents in this water service can access their data through MySCRD.