Risk and Claims

If you have incurred costs as a result of a claim, for which you believe Sunshine Coast Regional District (SCRD) may be responsible, you must follow the process outlined below for your claim to be considered.

Please note, you are required by legislation to notify the SCRD in writing within two months from the date on which the damage occurred or the claim cannot be considered as per Section 736 the Local Government Act.

Your Notice of Claim must contain and should be filed on the SCRD’s claim form.

  • Name, address and telephone number of the person making the claim.
  • Date, location and time of the incident.
  • Apparent cause of the damage suffered (to the extent it is known).
  • Nature of the damage suffered (i.e. personal injury, property damage, expenses incurred, etc.).
  • Pictures, videos, other information.

 

 

The SCRD strives to review and respond to all claims promptly and fairly.

  • Acknowledgement: We confirm receipt of your claim within 5–10 business days.
  • Review & Investigation: Most claims are reviewed and investigated within 4–6 weeks. Complex claims that require additional information, expert reports, or involve multiple parties may take longer.
  • Resolution: Once the investigation is complete, we aim to provide an outcome as soon as possible.

How to Make A Claim

Learn how to make a claim by selecting the type of claim you are submitting below:

Please contact the SCRD Risk Management Division to ensure they are aware of the incident. You can contact them via email at risk.management@scrd.ca or by mail at:

Sunshine Coast Regional District
Attention: Manager Purchasing and Risk Management
1975 Field Road
Sechelt, BC V7Z 0A8

Additionally, please ensure that you contact your personal property or home insurer.

Please contact ICBC and your private insurer (if applicable) directly.

To report an accident and make a claim, please contact ICBC – Dial-a-Claim at 1-800-910-4222 or online at www.icbc.com  Your insurance policy may provide coverage for your damage, and this may be the quickest way to recover costs and have repairs done. Your insurance company may then pursue any party they believe to be responsible for the damage.

For all other claims please submit your Notice of Claim via email at risk.management@scrd.ca or to the following address:

Sunshine Coast Regional District
Attention: Manager Purchasing and Risk Management
1975 Field Road
Sechelt, BC V7Z 0A8