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Emergency Support Services (ESS)

Volunteer Recruitment

Do you want to make a difference in your community? Have you ever wanted to be on the frontline during an emergency, assisting the Sunshine Coast’s most in need and vulnerable? Do you have what it takes to work as part of a team, in a dynamic, constantly changing environment? Then our Emergency Support Services community based emergency response program is the perfect fit for you.

Emergency Support Services provide the basic assistance that people need when they have been impacted by an emergency or disaster. This may include arranging for food, shelter and accommodation for those who have been displaced.

How to apply:

If this program is a good fit for you, please contact Matt Treit, Sunshine Coast Regional District Manager of Protective Services at or 604-885-6887.

Emergency Support Services is British Columbia's province-wide community based emergency response program. Emergency social services are the basic services people need after their community is affected by an emergency or disaster. This may include food, shelter and public information.

What Does ESS Do?
As an integral part of the SCRD Emergency Program, ESS can:

  • Help people to remain independent and self sufficient
  • Help people to meet their basic needs during a disaster
  • Provide people with accurate and up-to-date information about the situation at hand
  • Help people to re-establish themselves as quickly as possible after a disaster.

What Services are Provided?
Primary services include food, lodging, clothing, and family reunification. The Red Cross, the Salvation Army, the SPCA, Amateur Radio Emergency Services and many other volunteer organizations work together with ESS to provide disaster assistance services.

Who receives ESS?

  • Citizens of BC who have been displaced from their residence by a disaster or emergency
  • Travellers stranded as a result of the disaster
  • Response workers on assignment during a disaster or emergency.

When is ESS provided?
ESS is provided for incidents ranging from a single family house fire to calamities involving mass evacuation. Examples of events involving ESS include:

  • Floods
  • Fires
  • Earthquakes
  • Oil spills
  • Blizzards
  • Landslides

How is ESS Provided?
ESS teams assist evacuees at designated emergency reception centers. ESS teams may also provide:

  • Group lodging (shelter and food) to evacuees during a major event
  • On-site support services for emergency response workers and others affected by disaster
  • On-site personal disaster assistance for small-scale incidents affecting one to two residences.

How long is ESS provided for?
ESS is typically available for 72 hours immediately following the start of an emergency. Assistance may be extended, in exceptional circumstances, on a case-by-case basis. This interim relief allows people to immediately plan their next steps by contacting:

  • Insurance agents (if relevant)
  • Family and friends
  • Local non-profit agencies.

The success of ESS depends on the ongoing commitment of volunteers and other key stakeholders. If you are interested in volunteering, ESS can offer free accredited training from the Justice Institute of British Columbia, practical training and much more!

If you are looking for an opportunity to help your community during an emergency or want to learn more about Emergency Support Services, contact the Sunshine Coast emergency program.