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QUARTERLY UTILITY INVOICES

Metered industrial, commercial or institutional properties will receive an invoice every three months for their water usage. The quarterly schedule is as follows:

Payments received after 4:30 pm on the due date are subject to a 2% penalty on the outstanding balance. Subsequent penalties will be applied to the account for each month that it remains outstanding (applied on the close of business on the 15th of each month).

Balances that remain unpaid as of December 31st of the current year will be transferred to property taxes. Once the amount is transferred to property taxes it is no longer a debt with the SCRD and must be paid towards your property tax account.

Payments are first applied to any arrears then current charges. The due date shown on your bill is the date when the current charges are due. Any arrears should be paid as soon as you receive your invoice.

For a list of the current utility rates please see Utility Rates for more details.


PAYMENT METHODS

The SCRD offers the following payment methods to customers:

For faster service, please present your utility bill to the Receptionist when paying in person. If paying by mail or drop box, please write your utility account number on your cheque and include the payment stub portion of the invoice with your remittance.

For full details on these payment methods please see our Payment Methods brochure.


Still have a question? Check out our Frequently Asked Questions page or contact us at infrastructure@scrd.ca or 604-885-6806.