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COVID-19 information


It is mandatory for anyone entering an SCRD-operated facility to wear a mask. People who cannot wear a mask or who cannot put on or remove a mask on their own are exempt.

Established safety protocols, including reduced occupancy, plexiglass barriers and hand sanitizer remain in place. The SCRD will continue to monitor developments related to COVID-19 and will provide updates on service changes as they occur. Safe access to SCRD services remains our priority. We thank you for your patience.


The SCRD COVID-19 Restart Plan is a coordinated strategy to reopen facilities and restart services impacted by the response to the COVID-19 pandemic following a precautionary approach to ensure the safety of the public and staff.

In-person counter service is available at the SCRD Field Road Administration Office from Monday to Friday between 9:00 a.m. and 12:00 p.m. for the following services:

  • Building enquiries
  • Infrastructure services enquiries
  • Utility bills
  • Dog licenses
  • Garbage collection stickers (for extra garbage cans)
  • Other SCRD accounts receivable

In person counter service is available for planning enquiries Monday, Wednesday and Friday between 9:00 a.m. and 12:00 p.m., and for GIS/mapping enquiries, service is available Tuesday and Thursday between 9:00 a.m. and 12:00 p.m. The South-Pender office will be open to the public between 9:00 a.m. and 12:00 p.m. on Tuesday, Wednesday, and Thursday.

Remote services continue to be offered to limit the number of people needing to access the Field Road office. The public is encouraged to continue to access SCRD services online or by phone when at all possible:

Planning: 604-885-6804
Building: 604-885-6803
Water, Wastewater, and Solid Waste: 604-885-6806
Mapping: 604-885-6805
Bylaw: 604-885-6817
Parks and Cemetery: 604-885-6802
Recreation: 604-885-6801
All other SCRD services: 604-885-6800

For information about restarting recreation services visit:

Please continue to follow the medical health officer guidelines: stay at home if you are sick, wash your hands when you arrive back at home, and maintain physical distancing (2 metres apart). Please direct your enquiries to 604-885-6800 or

resources for the community

BC Centre for Disease Control (BCCDC)
Health Canada
Vancouver Coastal Health
Province of BC Pandemic Preparedness
BC Ministry of Health COVID-19 Self Assessment Tool
Sunshine Coast Division of Family Practice Updates

Coronavirus information lines:
Novel coronavirus information: 1-833-784-4397
Health information Line 8-1-1