ANNUAL UTILITY INVOICES
Annual utility invoices will be issued to owners of properties serviced with water, sewer and/or garbage collection by the SCRD on April 30, 2020.
Payments received after 4:30 pm on the due date are subject to a 2% penalty on the outstanding balance. Subsequent penalties will be applied to the account for each month that it remains outstanding (applied on the close of business on the 15th of each month).
Balances that remain unpaid as of December 31st of the current year will be transferred to property taxes. Once the amount is transferred to property taxes it is no longer a debt with the SCRD and must be paid towards your property tax account.
See Collection of Unpaid Amounts section for more information.
Payments are first applied to any arrears then current charges. The due date shown on your bill is the date when the current charges are due. Any arrears should be paid as soon as you receive your invoice.
For a list of the current utility rates please see Utility Rates for more details.
The SCRD offers the following payment methods to customers:
1. my SCRD
Pay with Visa or MasterCard
through our website at
2. Online/Telephone Banking
Offered through your financial
3. In Person at the Bank
Available at most Candian Institutions.
4. By Mail
**Postmarks are not accepted as
date of payment.
5. After-hours Drop Box
Located at the east entrance of
the SCRD Administration Office
or the front entrance of the
Pender Harbour Satellite Office.
6. In person at the SCRD
Due to the current COVID-19 pandemic we are unable to receive payments in person as our offices are closed to the public.
If paying by mail or drop box, please write your utility account number on your cheque and include the payment stub portion of the invoice with your remittance.
For full details on these payment methods please see our Payment Methods.
The SCRD’s annual utility invoice schedule is as follows:
*Reminder notices are issued for accounts with an outstanding balance in excess of $10.00.
A summary of the SCRD’s current collections policy is as follows: