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Water Connections

Due to staff vacancies, please note that application processing times are currently significantly delayed. Applications will be processed in the order it was received. We thank you for your patience.

If your property is located within the SCRD Water Service Area and you require a new Water Service Connection, an application is required before connecting to the system.

Application for service can be made online or in person at:

SCRD Administration Office, located at 1975 Field Road, Sechelt, BC V0N 3A1; or

Pender Harbour Satellite Office, located at 12828 Lagoon Road, Madeira Park, BC V0N 2H1; or

online by emailing the completed form to infrastructure@scrd.ca

Click here to access the Application Form

Payment for the connection must be paid at the time of application. Payments for the connection fee can be done in person at the SCRD Administration Office or Pender Harbour Satellite Office (cheque only), or by mailing a cheque to the SCRD Administration Office.

Note - At this time we do not accept credit card information over the phone.

Water meters will be installed on all new connections for metering in the future.

For additional information about water connections for your property please contact us at 604-885-6806 or infrastructure@scrd.ca.


Frequently Asked Questions

Q: How do I apply for a water connection and how much it costs?

A: To apply for a water connection you must come to the Infrastructure Services Department in the SCRD Administration building and we will assist you in making the application. Water connections are installed at the property line. If the connection is not already installed or it has not been paid for, there will be a minimum fee of $1,200 for the connection. The connection fee is payable at the time of the application.

Q: I have applied for a water connection, when does billing commence?

A: Once a water application has been received by the SCRD, user rates will commence the first of the month following the date of installation of the water service connection. The amount billed will be pro-rated. Please see Utility Rates for current water user rates.

Q: How can I find the main water shut off?
A: If you need to have your main water shut off located please call us at 604-885-6806. We will gather your property information and look at our records to find the location. If you are unable to find the shut off based our measurements or we were unable to provide you with the measurements, we will have our works crew stop by to locate it for you. You do not need to be home for this as we will mark the location with paint.

Q: Is there a charge to locate my water shut off at the property line?

A: There is no charge for this service. This is the property of the SCRD and it is important for us to have instant access to any shut off.


Q: Is there a charge to shut off the water at the main connection?

A: There is a $50 shut off fee that will be applied to your utility account at the time the shut off is performed. There is no charge for us to turn it back on.


Q: How can I find the waterline on my property?

A: The SCRD does not do any work on private property. We can provide information regarding the water line up to the property line but have no record of the waterline on your property. Please contact a plumber for assistance.

Q: Who do I contact if I have a water leak?

A: If the water leak is on the outside of your property line or is coming out of the water connection, please contact us at 604-885-6806. If the leak is within the property lines it is the homeowner’s responsibility to repair the leak as the SCRD does not work on private property. See How Fix a Leak.


Still have questions? Contact us at 604-885-6806 or email to infrastructure@scrd.ca