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Water - Emergency Procedures

The Sunshine Coast Regional District (SCRD) has Emergency Response Plans (ERP) for all of its water systems. Under the Drinking Water Protection Act, the SCRD must ensure that the ERPs are updated and maintained on an annual basis to comply with the Vancouver Coastal Health Authority and to conform to the BC Emergency Response Management System framework.

Emergency Response Plans for Water Systems - Frequently Asked Questions (FAQ)

Water Customer Emergencies

Call 911 for any emergencies related to police, fire or ambulance.
For emergencies related to water leaks or ruptures within a water system or emergencies related to loss of flow, sudden significant drop in water pressure, or discoloration of water or any other emergency related to your water service call:

Regional Water Systems
604-885-6800

Pender Harbour Water Systems (Including North, South and Earl’s Cove)
604-885-6877

After Hours Answering Service
1-866-291-4645

Vancouver Coastal Health Authority
For inquiries to the Vancouver Coastal Health Authority, call 604-885-5164.