The SCRD has provided emergency telephone 9-1-1 service for police, fire and ambulance since 1995 when Bylaw No. 1025 was enacted. Additionally, enhanced 9-1-1 provides automatic location identifiers (ALI).
If you have a choice between using a landline phone or a cell phone to call 9-1-1, the landline is always your best choice. The connection is more secure and the location data is more specific and available to 9-1-1 call-takers immediately. Consumers should be aware that Voice over Internet Protocol (VoIP) phones do not provide location information. Providing an address is always best, or when on the road, street names or highway markers.
9-1-1 service is provided by E-COMM on the Sunshine Coast.
Please make your home easy to locate. Your civic address should be visible from the street regardless of whether it is day or night. This will ensure that emergency responders are able to locate you quickly and not waste precious time searching for your home.
For non-emergencies on the Sunshine Coast, please contact the following:
- Ambulance – 604-885-5191
- Fire Department – go to the front of your phone book for the firehall in your area
- Police – 604-885-2266
- St. Mary's Hospital – 604-885-2224